Jucloud Membership and Recharge Terms

1. Scope and definitions

Membership services are paid creative benefits, feature access, allowances, priority access and related value-added services provided by Jucloud based on current product capabilities. Their name, scope, description, validity period, price, availability and limits are those displayed on the Jucloud service, purchase, payment, activity or product pages.

Jucloud may adjust the membership name, benefit structure, display, scope, entry points, usage rules and resource allocation because of product development, compliance, technical capacity, business arrangements or changes to third-party infrastructure. For an active membership, we will reasonably protect the basic benefits purchased for the paid period; adjustment, suspension, replacement or removal of a benefit due to compliance, technical, security, force-majeure or third-party constraints is not a breach.

2. Activation requirements and account rules

You must have a registered Jucloud account and the legal capacity required to purchase and use membership services. Users under 18 must activate and use memberships with the consent and guidance of a guardian.

Membership benefits are for the account holder only. Unless law requires otherwise or Jucloud gives written consent, you may not transfer, rent, lend, sell, share or otherwise provide them to another person. We may warn, restrict benefits, suspend service or freeze an account for abnormal logins, account sharing, bulk calls, abusive arbitrage, scripted traffic, circumvention or another improper use.

3. Membership benefits

Benefits may include higher project limits, member-only AI creative tools, refinement capabilities, advanced AI modes, member allowances, priority access to new features and other benefits shown on the relevant page.

For AI creation, credits, call counts, text length, model capability, generation speed and queue priority, different standards may apply according to membership tier, purchase period, activity plan, system load and security rules. Beta, phased, upcoming, trial-only or device-specific benefits do not promise release to every member on a particular date.

Credits, monthly allowances, trial eligibility and feature limits follow stated expiry, reset, recovery, conditions and priority rules. Unless we expressly state otherwise, unused benefits cannot be exchanged for cash, split, carried over, moved between accounts or compensated.

4. Term and effectiveness

Membership begins after successful payment and system confirmation. The start time and term, including monthly, quarterly or annual periods, are determined by the order, payment page or membership center.

If you purchase again while a membership remains active, the then-effective rules may extend, stack, replace, reset or upgrade-convert the entitlement, as explained on the purchase page, in the order record and by the system processing logic.

5. Fees, payment and renewal

Prices, discounts, promotions and payment channels are those shown when you place an order. Jucloud may change prices, package names, benefit combinations or promotions for later orders; an already paid and active order is not automatically repriced.

A payment must be completed through an approved method. A failed payment due to a payment provider, network issue, insufficient balance, payment limit or another third-party reason does not activate membership. If automatic renewal becomes available, we will clearly disclose the rule through a checkbox, separate notice or pre-payment confirmation and will not enable it without your express authorization.

6. Refunds, changes and termination

Membership is an online digital service performed when activated. Except where mandatory law provides otherwise, or where Jucloud causes a continuing inability to use the purchased service that cannot reasonably be remedied, activation normally does not support no-reason, partial, pro-rated, cash-equivalent or product-exchange refunds.

Where a court order, regulatory change, compliance remediation, force majeure, material provider failure, system-security risk, attack defense, major upgrade or business adjustment requires us to change, suspend or end benefits, we will reasonably try to notify you and may provide substitute benefits, extension, pause, partial removal or another reasonable measure.

A serious breach of law, these Terms, the Terms of Service or platform rules may result in suspension or termination of membership without a refund for unused time.

7. Your commitments and acceptable use

You may not use membership benefits for unlawful conduct, infringement, harm to platform security, billing circumvention, restriction avoidance, disruption of system stability or harm to Jucloud or other users.

AI services depend on model capability, computing resources, context limits, compliance review and third-party service stability. You must protect account and payment information and bear losses caused by improper custody, sharing, device disclosure or impersonation unless law provides otherwise.

8. Limitation of liability

To the extent permitted by law, membership services are provided as is. Jucloud will make reasonable efforts to address fluctuation, interruption, delay, output variation or data synchronization anomalies caused by network failure, maintenance, payment anomalies, cloud interruption, attacks, force majeure, regulation, model-provider restrictions or other causes outside Jucloud's sole control.

You are responsible for the legality, accuracy, copyright ownership, suitability and commercial risk of content created, changed, published, shared or traded using membership services. To the maximum extent allowed by law, Jucloud's aggregate liability is limited to the amount paid for the membership order giving rise to the dispute; indirect loss, lost profit, lost opportunity, derivative data loss and third-party claims are excluded unless mandatory law provides otherwise.

9. Updates and dispute resolution

Jucloud may revise these Terms for business, legal or regulatory reasons and will post or notify the revision through an appropriate channel. Continued use after the revision takes effect constitutes acceptance to the extent allowed by law.

These Terms are governed by the laws of the People's Republic of China. The parties will first seek an amicable resolution; otherwise either party may bring proceedings before the court with jurisdiction where the Jucloud operating entity is located, without limiting mandatory consumer protections in your place of residence.

Recharge service supplementary terms

The following clauses apply to purchases of credit packages, AI creation allowance packages, promotional packages and other digital virtual goods. Where they differ from the membership clauses above, these recharge-specific clauses govern the recharge matter.

10. Recharge products

Recharge products include credit packages, AI creation call or allowance packages, promotional packages, discounted add-on packages and other virtual digital products introduced by Jucloud.

They are not cash, stored-value cards, bank deposits or freely transferable financial assets; they have no legal-currency character and may not be withdrawn, transferred, pledged, split, redeemed for cash or required to be repurchased at cash value unless applicable law requires otherwise.

Their name, denomination, price, gift rules, scope, validity, use priority, stacking availability and limits are those displayed when purchased. Future adjustments to packages, gifts, validity, consumption rules or member additions apply to later orders or use unless mandatory law or an express Jucloud promise says otherwise.

11. Recharge and payment rules

Use a payment method that you lawfully own. Payment failures caused by account abnormality, insufficient balance, limits, provider risk controls, network failure, order timeout or another cause outside Jucloud do not constitute successful collection by Jucloud.

Order amount, discounts, amount paid and credited quantity are determined by the order, payment, successful-payment result and Jucloud order record. Screenshots, chat records, oral assurances and transient cached page information are only supporting references.

Where a page, activity material, support communication, cached screenshot, promotional material or third-party page conflicts with Jucloud's official terms, purchase page, payment page, system records, order records, credit records or billing data, the official terms, system records and actual billing data prevail.

12. Credit, validity and use

After successful recharge, credits or allowances are normally issued automatically to your account. A delay caused by payment callbacks, third-party fluctuation, settlement delay or upgrades may occur. Issuance to the account completes Jucloud's principal delivery obligation.

Jucloud may set use order, expiry order and validity rules, including first-expiring-first-used, gifted allowance priority or separate activity-credit accounting. Where a recharge product has a validity period, it will be displayed on the purchase, credit, membership-center or related page; unused amounts may expire, reset or be reclaimed under the stated rules.

Credits and allowances can be used only for permitted Jucloud functions or service scenarios. A member-only, version-only or device-only function remains subject to its stated conditions even after recharge.

13. Refunds and exceptions

Recharge products are digital virtual goods delivered online. Except where mandatory law requires otherwise, or where a successful recharge is not credited for a prolonged period because of Jucloud and cannot be reissued, successful recharge normally does not support no-reason or partial refunds, withdrawal, cash conversion or exchange.

For duplicate payment, abnormal order status, duplicate deduction or successful payment not credited, contact support with the order number and payment evidence. We will investigate and handle verified issues appropriately. Disputes caused by an incorrect account, incorrect product selection, operational error, failure to understand the product scope, account sharing or use in an unintended feature are generally your responsibility.

Once credits or allowances are used for AI creation, analysis, content processing, document parsing or another value-added service and the system has generated, analyzed, processed, delivered or returned the result, that service is complete. Credits consumed for delivered services cannot normally be refunded, restored or converted unless mandatory law applies or Jucloud verifies non-delivery caused by the platform.

14. Risk control and violations

For abnormal recharge activity, including bulk arbitrage, stolen-card use, money-laundering risk, payment fraud, exploitation of system flaws, abusive recharge/refund behavior or extraction of gifted credits, Jucloud may immediately suspend the order, freeze benefits, restrict account functions and require verification.

For a clear erroneous recharge or issuance caused by a system, campaign configuration, price, crediting or settlement error, Jucloud may correct the order, recover excess benefits, reverse erroneous data, restore the correct balance or take other necessary technical and operational action.